Privacy Policy
Effective Date: October 14, 2026
1. Purpose and Scope
This Privacy Policy describes the collection, use, disclosure, retention, and protection of personal information by Start Now Services ("Company") in connection with its website, coaching services, consulting engagements, training programs, and related business operations.
This Policy applies to information collected through the Company's website, electronic communications, scheduling systems, service transactions, and professional engagements.
2. Categories of Information Collected
The Company may collect the following categories of personal information:
Contact Information: Names, email addresses, telephone numbers, and other contact details.
Professional Information: Employment history, professional qualifications, career objectives, resumes, LinkedIn profiles, and related documents.
Coaching and Assessment Information: Information submitted through intake forms, coaching discussions, professional development activities, assessment results, and session records.
Organizational Information: Employer names, job titles, business contact details, and information relevant to consulting engagements.
Transaction Information: Purchase history, billing details, payment status, and related transaction records.
Technical Information: IP addresses, browser types, device identifiers, website usage information, and data collected through cookies or similar technologies.
Information may be collected directly from individuals, through authorized representatives, or automatically through website and service technologies.
3. Purposes of Processing
Personal information may be processed for the following purposes:
Providing and administering coaching, consulting, and training services
Responding to inquiries and maintaining client communications
Scheduling appointments and managing service engagements
Processing payments and maintaining financial records
Developing coaching recommendations and professional development materials
Administering assessments and related services
Managing organizational engagements and contractual obligations
Maintaining website functionality, security, and performance
Complying with applicable legal and regulatory obligations
Conducting marketing activities where authorized or otherwise permitted by law
The Company shall limit the use of personal information to purposes reasonably related to its business operations, contractual obligations, and applicable legal requirements.
4. Confidential Coaching Information
Information disclosed during individual coaching engagements shall be treated as confidential business information and handled with professional discretion.
The Company shall not ordinarily disclose individual coaching discussions, professional concerns, assessment results, or related records to employers, sponsoring organizations, or other third parties without authorization.
For organizational engagements, the scope of permitted disclosures, reporting obligations, and information sharing shall be defined in the applicable service agreement.
Disclosure may occur where required by law or otherwise permitted under applicable legal obligations and contractual provisions.
5. Third-Party Service Providers
The Company utilizes or may utilize third-party providers for website hosting, scheduling, payment processing, video conferencing, assessments, electronic communications, document storage, and other operational functions.
The Company's website is hosted through Squarespace.
Other providers may include Google Workspace, Google Meet, professional assessment providers, and designated scheduling and payment processing platforms.
Such providers may process personal information as necessary to perform their services, subject to applicable agreements and privacy practices.
The Company shall update this Policy as appropriate when material changes occur in its information processing practices.
6. Payment Information
Payments are processed through designated third-party payment processing providers.
The Company may receive limited billing information, transaction confirmations, payment status, and other records necessary for financial administration.
Full payment card information is generally processed and maintained by the applicable payment provider rather than directly stored by the Company.
7. Cookies and Website Analytics
The Company's website may utilize cookies, analytics tools, and similar technologies to support website functionality, monitor performance, and analyze visitor interactions.
These technologies may collect information concerning devices, browsers, IP addresses, and website activity.
Where required by applicable law, the Company shall provide appropriate notices, consent mechanisms, or opt-out controls.
Visitors may manage cookie preferences through available website controls or browser settings.
8. Disclosure of Personal Information
The Company may disclose personal information:
To service providers performing authorized business functions.
With the individual's consent or authorization.
As necessary to fulfill contractual or service obligations.
To comply with applicable laws, regulations, court orders, or lawful legal processes.
To protect the rights, property, or safety of the Company, its clients, or other individuals.
In connection with a legitimate business reorganization, merger, acquisition, or transfer, subject to applicable law.
The Company does not sell confidential coaching records or client contact lists to data brokers.
Any additional disclosure or sharing practices subject to applicable privacy laws shall be addressed in accordance with those requirements.
9. Information Security
The Company maintains reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
Safeguards may include access restrictions, authentication controls, secure third-party systems, and appropriate information management practices.
Although reasonable security measures are employed, no electronic system or method of transmission can be guaranteed completely secure.
10. Data Retention
Personal information shall be retained only for periods reasonably necessary to fulfill the purposes for which it was collected, comply with legal obligations, maintain appropriate business records, and resolve disputes.
Retention periods may vary according to the nature of the information, applicable contractual requirements, and legal obligations.
Information that is no longer required shall be deleted, deidentified, or otherwise securely disposed of when reasonably practicable, subject to applicable retention requirements.
11. Individual Privacy Rights
Depending on applicable law, individuals may have rights concerning their personal information, including the right to:
Request access to personal information maintained by the Company
Request correction of inaccurate information
Request deletion of eligible personal information
Withdraw consent where processing is based on consent
Opt out of certain marketing communications
Exercise additional rights provided by applicable privacy laws
Requests may be submitted to info@startnowservices.com.
The Company may require reasonable verification of identity before fulfilling a request and may retain information where legally required or permitted.
12. Marketing Communications
The Company may provide promotional communications, service announcements, professional development resources, and related business information where authorized or permitted by law.
Recipients may unsubscribe from marketing communications through available unsubscribe mechanisms or by contacting the Company.
Withdrawal from marketing communications shall not affect necessary transactional, administrative, or service-related communications.
13. Children's Privacy
The Company's website and Services are primarily intended for adults and professional audiences.
The Company does not knowingly collect personal information online from children under the age of thirteen (13) without appropriate parental authorization.
Where information is identified as having been collected in violation of applicable children's privacy laws, the Company shall take appropriate corrective measures.
14. External Websites
The website may contain links to third-party websites, platforms, and professional resources.
The Company does not control the privacy or security practices of independently operated third-party websites.
Individuals should review the applicable privacy policies before providing information to those services.
15. Changes to This Policy
The Company reserves the right to revise this Privacy Policy to reflect changes in business operations, technology, service providers, or applicable law.
Updated versions shall be published on the website with a revised effective date. Additional notice shall be provided where legally required.
16. Contact Information
Questions, concerns, or requests relating to this Privacy Policy may be directed to:
Start Now Services
Email: info@startnowservices.com
Website: https://startnowservices.com
New Hampshire, United States